Munify Privacy Policy
1. How we collect information
Information You Provide to Us
We collect information you provide directly, including:
- Registration and account details (such as your name, email address, phone number, and password)
- Identity verification information (such as government-issued ID, date of birth, address)
- Business or company information (such as company name, registration documents, and beneficial ownership)
- Payment and financial details (such as bank account information, wallet addresses, and transaction history)
- Communications with us (such as support requests, survey responses, or other correspondence)
Information We Collect Automatically
When you use our Services, we automatically collect certain information, including:
- Device information (such as device type, operating system, browser type)
- IP address and approximate location
- Usage data (such as pages visited, features used, clicks, and session duration)
- Cookies and similar technologies (see Section 6)
Information from Third Parties
We may receive information about you from:
- Identity verification and compliance partners
- Payment processors and financial institutions
- Analytics and fraud prevention services
- Public databases and regulatory authorities
Information from Customers
If you are a recipient of funds or otherwise interact with our customers, we may collect information about you from those customers as part of providing our Services.
Social Media and Events
If you interact with us on social media or attend Munify events, we may collect information such as your social media profile or event participation details.
2. Types of Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, alias, address, phone number, email address, wallet public keys, government-issued identification
- Payment and Financial Information: Bank account numbers, routing numbers, card details, transaction data, wallet addresses
- Internet or Network Activity: IP address, device and browser information, usage data, location data
- Professional or Business Information: Company name, job title, business registration documents
- Sensitive Information: Social security number, driver’s license, date of birth, or other information required for compliance
- Audio/Visual Information: Photos, profile pictures, audio or video recordings from events or customer support
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services
- Verify your identity and comply with legal requirements
- Facilitate payments, transactions, and card issuance
- Communicate with you about your account, updates, and marketing (where permitted)
- Detect and prevent fraud, abuse, or unauthorized activities
- Analyze usage and improve user experience
- Comply with legal, regulatory, and contractual obligations
- Respond to your inquiries and provide customer support
4. Legal Basis for Processing
We process your information based on:
- Performance of our contract with you
- Your consent (where applicable, such as for marketing)
- Our legitimate business interests (such as security, compliance, and service improvement)
- Compliance with legal obligations
5. How We Share Your Information
We may share your information with:
- Service providers, vendors, and partners who assist in delivering our Services (such as payment processors, banking partners, identity verification providers, and technology vendors)
- Business partners, where you authorize integrations or use third-party features
- Regulatory authorities, as required by law or regulation
- Other users, if you share information publicly on our Services (such as forums or community features)
- In connection with mergers, acquisitions, or sale of assets, your information may be transferred to the successor entity
- Aggregated or anonymized data may be shared for research, analytics, or business purposes and does not identify you personally
We do not sell your personal information to third parties for their marketing purposes.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core site functionality
- Remember your preferences
- Analyze usage and improve our Services
- Support security and fraud prevention
You can manage cookies through your browser settings, but disabling cookies may affect your experience with our Services.
7. Security and Data Retention
We implement reasonable security measures to protect your information, including encryption, access controls, and regular security reviews. However, no system can guarantee absolute security. Please keep your credentials secure.
We retain your information as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request the transfer of your data to another provider
To exercise your rights, please contact us at support@munify.ai. We may need to verify your identity before processing your request.
9. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect information from children under 18. If you believe we have collected such information, please contact us so we can delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your own. We take steps to ensure your information receives adequate protection as required by applicable law.
11. Third-Party Links
Our Services may contain links to third-party websites or services not operated by Munify. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Your continued use of our Services after changes are posted constitutes your acceptance of those changes.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your information, please contact: info@munify.ai
